Terms of Use | tombolacasinouk.co.uk
About these terms
tombolacasinouk.co.uk is a development website presenting information about Tombola Casino. This page explains the scope of that information and summarises selected operator rules. tombolacasinouk.co.uk does not open gambling accounts, accept stakes or process withdrawals.
The gambling service described here is operated by tombola (International) Plc. References to that company's account rules concern the operator, not tombolacasinouk.co.uk. tombolacasinouk.co.uk does not claim the operator's licences or legal identity.
Reading information on tombolacasinouk.co.uk
Use tombolacasinouk.co.uk as a guide to the topics you need to check before playing. A summary cannot replace the operator's complete terms, individual game rules or any conditions attached to an offer. Read those documents in the gambling service before registering, depositing or accepting a promotion.
tombolacasinouk.co.uk does not guarantee that an offer remains available, that an account application will succeed or that a withdrawal will be approved. Gambling involves the possibility of losing money; information on tombolacasinouk.co.uk is not a promise of winnings.
Who can hold a Tombola account
Tombola's registration conditions include the following requirements:
- Players must be 18 or older and resident in the UK or Republic of Ireland.
- Registration details must be truthful and accurate, and changes to personal information must be reported promptly.
- An account must be for its holder's own use. It cannot be bought, sold or transferred to someone else.
- Applicants must be able to enter a binding contract and must not be barred from using Tombola or relevant services within its corporate group.
- People who are self-excluded, including through GamStop, must not register or play.
Tombola permits a single personal account. Its rules also prohibit accessing an account from outside its permitted jurisdictions, including attempts to conceal a location using a VPN.
These are requirements of Tombola's gambling service. Reading tombolacasinouk.co.uk does not create a player account or confirm eligibility.
Checks, payments and account restrictions
| Topic | What Tombola's rules mean for players |
|---|---|
| Verification | Tombola checks matters including identity and age, residential address, location, financial circumstances and where gambling funds come from. Checks may take place when registering and later during account use. |
| Requested information | Players must supply information reasonably requested by Tombola in the required form. Pending satisfactory checks, the operator can limit account access, transactions and withdrawals. Unresolved checks can lead to suspension and eventual closure; legal or regulatory requirements may also require funds to be withheld. |
| Payment ownership | A deposit method must belong to the account holder and be authorised for that person's use. |
| Duplicate accounts | Tombola can close additional accounts or the original account, leaving one unless there are grounds to close all accounts. Bonuses and bonus-derived winnings on duplicate accounts are void, as are future or unsettled wagers on those accounts. |
A withdrawal is subject to more than an available balance. Tombola requires cleared deposits that have not been reversed, satisfactory verification and no applicable legal or regulatory requirement to retain funds. Relevant investigations into game errors, interruptions, malfunctions or suspected prohibited conduct can also affect payment. Read the operator's full withdrawal conditions before relying on a payment being released.
Questions and complaints
For account access, transactions, game results or a gambling complaint, use Tombola's own customer service process. tombolacasinouk.co.uk cannot investigate a player account or make decisions about funds held by the operator.
For content queries about tombolacasinouk.co.uk, see Contacts. The development email placeholder is [email protected]; it is not Tombola's support address. Do not send passwords, payment details or identity documents to this placeholder.